Right First Time
All divisions within Heidelberg Materials UK are dedicated to providing excellent customer service, and we strive to be a supplier with whom it is easy to do business. All the way from placing orders with our dedicated Customer Services teams to delivering high quality, consistent products, our aim is get everything right first time.
Our coordinated approach to the full supply chain ensures that we are able to deliver on time, and our technical expertise allows you to be certain that the best product for your job is used every time. Our extensive Shared Service Centre handles all payments and transactions swiftly and efficiently and, if things should go wrong, we undertake to deal with all complaints in a timely manner.
We operate to an Integrated Management System to guarantee that our policies and procedures deliver excellence in all that we do in a safe and sustainable environment.
CE Mark search
Locate your Declaration of Performance (DOP) and CE certificate using the information supplied on your delivery ticket.
Document downloads
Search for documents according to type or title including manuals, certificates, brochures and data sheets.
Request a credit account
Fill in an application if you wish to apply for credit. Submitting electronically will enable the most efficient processing of your application.
Request a Declaration of Performance and/or UKCA certificate
Submit a request for a particular certificate for aggregate and asphalt products or contracting services.
Tools and calculators
Access the Concrete application selector, volume calculator and plant finder to place an order or calculate your CO2e saving with the Concrete carbon calculator.
Cement
If you require a CE-certificate for material supplied prior to 2021, please contact cement.technical.help@uk.heidelbergmaterials.com