Right First Time

All of the divisions within Heidelberg Materials UK are dedicated to providing excellent customer service, and we strive to be a supplier with whom it is easy to do business. All the way from placing orders with our dedicated Customer Services teams to delivering high quality, consistent products, our aim is get everything Right First Time.

Our coordinated approach to the full supply chain ensures that we are able to deliver on time, and our technical expertise allows you to be certain that the best product for your job is used every time. Our extensive Shared Service Centre handles all payments and transactions swiftly and efficiently and, if things should go wrong, we undertake to deal with all complaints in a timely manner.

We operate to an Integrated Management System to guarantee that our policies and procedures deliver excellence in all that we do in a safe and sustainable environment.


View Hanson certificates including BES 6001, ISO 1400, ISO 9001 and OHSAS 18001 by division.

Request a Declaration of Performance and/or UKCA certificate

Submit a request for a particular certificate for aggregate and asphalt products or contracting services.


If you require a CE-certificate for material supplied prior to 2021, please contact cement.technical.help@uk.heidelbergmaterials.com 

Document downloads

Search for documents according to type or title including manuals, certificates, brochures and data sheets.

Tools and calculators

Access the Concrete application selector, volume calculator and plant finder to place an order or calculate your CO2e saving with the Concrete carbon calculator.

CE Mark search

Locate your Declaration of Performance (DOP) and CE certificate using the information supplied on your delivery ticket.

Request a credit account

Fill in an application if you wish to apply for credit. Submitting electronically will enable the most efficient processing of your application.

Merchant Academy

To help you find out more about our cement and ready-to-use products, we’ve launched the Merchant Academy, a set of online training modules aimed at giving you the knowledge you need about our core products.

Visit the academy